01. Choose your pieces
Browse the collection and select the items you would like. Check the size guide and product details before making your choice.
Home / How ordering works
How ordering works
You can browse the collection and send an order request through our website. We do not take payments online. Once we receive your request, we will reply by email to confirm availability and arrange payment separately.
02. Send your request
Add your chosen items and send an order request through the website. No payment is required or collected at this stage.
03. Wait for our reply
We will review your request and reply by email to confirm availability. If an item is unavailable, we will let you know.
04. Confirm and arrange payment
If you would like to proceed, we will arrange payment separately by email. We will also confirm the delivery details for your order within Australia.
Common questions
Can I pay through the website?
No, WOOOM does not accept payments through the website. We arrange payment separately after confirming availability by email.
Is my order confirmed when I send a request?
No, sending a request does not confirm an order. We will check availability and contact you by email before arranging payment.
Are the prices in Australian dollars?
Yes, all prices displayed on the website are in Australian dollars. You can check the listed price before sending your request.
Where does WOOOM ship?
We ship within Australia. Delivery details and any applicable shipping costs will be confirmed before you proceed with payment.
Can I change my order request?
If you need to change an item or size, let us know when we reply to your request. We can check the updated details and availability before arranging payment.
Ready to send a request?
Browse the collection, add what you would like, and send it through. No payment is taken.