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Privacy

When you contact WOOOM or send an order request, you may provide personal information. This page explains how that information is used in relation to your enquiry or order. WOOOM does not collect payments through this website.

Information you provide

When you send an order request, we receive the information you enter, which may include your name, email address, selected items and message. If you decide to proceed with an order, we may also need delivery details.

How we use your information

We use the details you provide to review your request, check availability and respond by email. If an order goes ahead, we may also use the relevant information to arrange delivery and keep a record of the order.

Payment information

WOOOM does not process payments through this website. Payment arrangements are discussed separately after we confirm availability by email, so you should not include card details in an order request or contact message.

Sharing information

If an order proceeds, relevant delivery information may need to be shared with a shipping provider. Services used to operate the website or manage emails may also process information needed for those tasks.

Your information and questions

You can contact WOOOM to ask about the personal information you have provided, request a correction or raise a privacy concern. Requests will be considered in line with any applicable privacy laws and record keeping requirements.