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Terms
These terms explain how the WOOOM website and order request process work. The website allows you to browse products and request an order, but it does not accept payments. Nothing in these terms removes or limits your rights under the Australian Consumer Law.
Product information
We provide product descriptions, fabric details, size information and images to help you understand the items shown. If you need more information about a product before ordering, please contact us.
Prices and availability
All prices displayed on the website are in Australian dollars. Product availability is checked after an order request is received, and sending a request does not guarantee that an item is available.
Order requests
Submitting an order request does not complete a purchase or create a confirmed order. WOOOM will reply by email to confirm availability and explain the next steps if you would like to proceed.
Payment and delivery
Payments are not accepted or processed through this website and are arranged separately after availability has been confirmed. WOOOM ships within Australia, and any applicable delivery costs and arrangements will be discussed before payment.
Returns and consumer rights
If you receive an item and there is a problem with it, please contact WOOOM with the relevant order details. Your rights under the Australian Consumer Law, including any remedies you may be entitled to, continue to apply regardless of these terms.